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SERVICES
Q:How can I acquire performance information for the National Theater and Concert Hall?
A:

Every month both the National Theater and Concert Hall print an exquisite monthly program booklet which includes all performance information. This booklet is available for free at the Information Counters of the National Theater and Concert Hall, various Ticket outlets all over Taiwan, MRT stations, and many other locations.
You can also directly browse the related arts and cultural information via http://npac-ntch.org or enter the Ticket System via http://www.artsticket.com.tw/.

Q:What can I do while waiting for a performance to begin?
A:

There are many places to shop or have a snack. In the National Theater there are the Howard National Theater Cafe, Elite Bookstore, the Arts and Travel Information Center, and Arcade Café. In the Concert Hall are a café, Gift Shop, Arcade Café, and the Culture Gallery.

Q:Are there any safekeeping services offered by the National Theater and Concert Hall?
A:

Yes, both the National Theater and Concert Hall have safekeeping services. You can get the service at the Safekeeping Counter on the Aiguo East Road side of the National Theater close to the Aiguo East Road side, or the other one on the Xinyi Road side of the Concert Hall.

Q:If the program has already started, can I get to my seat?
A:

To protect the rights and sensibilities of performers and other audience members, no late arrival is allowed to enter a performance hall after a performance has begun. You won’t, however, miss any of the performance as you wait outside because you can watch a live broadcast of the performance shown on televisions on every floor. When a break comes or intermission arrives, an usher will take you to your seat. For some programs, at the request of performers, latecomers are prohibited from entering altogether.

Q:Are the programs of the National Theater and Concert Hall rated?
A:

Unlike rated films, generally speaking, all programs performed in the National Theater and Concert Hall are open to audiences above the age of seven. If a program is labeled with a mark of “children’s program,” children below seven can also attend.

Q:How do I know what time the program ends?
A:

You may contact (02) 33939888 for information.

Q:If the performer is my friend or relative, can I present a bouquet to him/her?
A:

Presenting bouquets to an admirable artist is a great encouragement to the artist, but the presentation has to be done properly. For safety purposes, performers are not permitted to accept bouquets directly from the audience while on stage. Flowers may be presented to an usher who will deliver them to the intended party.
To present a floral basket, please put it along the corridor on the first floor of the National Theater and Concert Hall, and in front of the entrance of the Experimental Theater and Recital Hall.

Q:If I don’t feel well during a performance, what should I do?
A:

There is medical staff in the National Theater and Concert Hall standing by to assist for those feeling sick. If you are not feeling well, please leave the seating area and sit on the sofas outside. Ask the front stage staff to inform the medical staff if need be.

Q:If I want to go to the washroom during the performance, what should I do?
A:

You can push the exit door quietly, leave the seating area and go to the washroom. After you come out of the washroom, please wait in the hall. An usher will take you to your seat at an appropriate time.

Q:Can I video/audio record a performance or take photographs?
A:

To protect the copyrights of performers, and to avoid any distractions to the performer and other audience members, no video recording, sound recording or photography is permitted during a performance.

Q:Can I eat or drink when viewing a performance at the National Theater or Concert Hall?
A:

You are not allowed to bring any food or beverages into the main hall. If you want to eat, please go to the lobby where a snack bar serves beverages and light refreshments.

Q:When should I arrive for a performance?
A:

You can get in the hall of the National Theater or Concert Hall 40 minutes before a performance, and take your seat 30 minutes before a performance.
The Experimental Theater and Recital Hall normally open to the audience 30 minutes before a performance.

Q:After watching the performance of my favorite performer, where can I get his or her autograph?
A:

Audiences in the Theater, Experimental Theater or Concert Hall can wait for a performer’s autograph at the performers’ entrance on the ground floors, whereas audiences in the Recital Hall can wait at the performers’ entrance in the ground level.

Q:In case of fire or other natural disasters, what should I do?
A:

Fire drills are carried out regularly in the National Theater and Concert Hall. In case of fire or other natural disaster, leave the area according to the instructions of the staff.