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NTCH Tickets
The NTCH Ticketing System provides a fast, convenient ticket-purchasing service as well as information on music, drama, dancing, family entertainment, movies, concerts, lectures, educational events and travel. It is a versatile platform for communication between organizers and the public and for providing ticketing information and service. The NTCH Ticketing System was inaugurated in February 2004 and upgraded in September 2007. As of December 2007 the system had handled a total of 6.82 million tickets, and membership in the system numbers more than 370,000 individuals as well as more than 200 associated organizations. There are service centers in Taichung, Tainan and Kaohsiung in addition to the center in Taipei. Ticket purchase and pickup can also be made at the over 1,500 locations including the chain of Hi-Life Convenience Stores throughout Taiwan. That means there are more than 1,500 outlets where tickets can be bought 24 hours a day.

To see where tickets are available in Taiwan check our list of ticketing outlets:

The NTCH Ticketing System can be used to find information and buy tickets for more than just our own programs. It is also a source of news and information for performing groups, sports organizations, concerts and movies. It offers a complete range of ticketing services with fast, efficient service at low rates for performing venues as far away as Fongshan and Kaohsiung in southern Taiwan. The public is welcome to check the site for information and to purchase tickets at any time.

Purchasing tickets
Tickets can be purchased online or at any of our ticketing locations, and credit cards from MasterCard, Visa, JCB and NCCC are honored.
1. Ticket return
For performances at NTCH:
Tickets may be returned up until one day before the date of the performance, with a 10% handling charge.
For tickets purchased using credit cards, payment will be credited to the original credit card account less the 10% handling charge. We cannot refund cash for credit card purchases. Please bring the tickets and the card used for the original transaction to the Box Office at NTCH for crediting.
Tickets for other organizations:
Tickets may be returned until 10 days prior to the date of the performance, with a 10% handling charge.
For tickets purchased using credit cards, payment will be credited to the original credit card account less the 10% handling charge. We cannot refund cash for credit card purchases. Please bring the tickets and the card used for the original transaction to the Box Office at NTCH for crediting.

Other return policies
When returning 20 or more tickets, you must return the tickets together with a completed Ticket Return Application to the NTCH ticketing office one week prior to the date of the performance. The refund for the tickets, minus the handling charge, can be picked up three days after the tickets are returned at the ticketing office. Please contact the Box Office to confirm pickup dates in case of natural disasters or other similar circumstances.

2. Ticket exchange
Exchanges are limited to tickets of the same price on the same date.

For performances at NTCH:
Please bring the original ticket(s) to the ticketing office at least one day prior to the date of the performance to make the exchange. A handling fee of NT$20 per ticket will be charged.
For tickets purchased using credit cards, bring the tickets and the card used for the original transaction to the Box Office at NTCH to make exchanges. A NT$20 handling charge will be added and the credit card can be used to buy new tickets.
For example, if a NT$700 ticket is purchased and you wish to exchange it for a NT$900 ticket, a NT$20 handling charge will be deducted and your card account will be credited NT$680. You then can buy the NT$900 ticket using the credit card.

Tickets for other organizations:
Tickets may be exchanged until 10 days before the date of the performance, with a 10% handling charge.
For tickets purchased using credit cards, bring the tickets and the card used for the original transaction to the Box Office at NTCH to make exchanges. A 10% handling charge will be added and the credit card can be used to buy new tickets.
For example, if a NT$700 ticket is purchased and wish to exchange it for a NT$900 ticket, a 10% handling charge will be deducted and your card account will be credited NT$630. You then can buy the NT$900 ticket using the credit card.

3. Ineligible Ticket Holders
For persons who hold special-price tickets but do not show proper ID or do not qualify for the special price, the NTCH will charge the appropriate price for the ticket plus a NT$20 handling charge. Please bring the original ticket to the NTCH Box Office for handling.
For purchases made with credit cards, the system will credit the card account the amount paid less a NT$20 handling charge, and the ticket can then be purchased at the proper amount in cash.
For example: A person buys a NT$500 ticket at the military/police discount price of NT$450 but fails to show a military or police ID at the door. The buyer’s credit card account will be credited NT$430 for the original purchase, and the ticket can then be bought for cash at the full price of NT$500.

Special discounts are available for the following groups on tickets for performances at the NTCH: 20% off list price for students, 10% off for military and police, and 50% off for persons of 65 years or older.
Complimentary tickets for the disabled are available in limited amounts for some performances; otherwise the disabled are entitled to a 50% discount on the list price of tickets.
All holders of discounted tickets must show proper ID upon entering the venue, otherwise the full ticket price plus a NT$20 handling fee will be charged for each ticket.

5. Group Tickets
Purchases of 20 or more tickets in one lot may qualify for group ticket rates. Group rates may not be used in conjunction with any other discount and may vary according to the performance.

6. Package tickets
Package tickets are tickets sold during a particular period for a series of performances. These tickets may not be purchased or reserved for individual performances, and individual tickets in a series will be put on sale if the series ticket is cancelled.
Return of a package ticket can only be made one day prior to the date of the first performance in the series and applies to the entire series of performances. Return of individual performances is not allowed.
If a series of performances is cancelled, package tickets will be refunded in accordance with NTCH ticketing policy. If a single performance in a series is cancelled, the rest of the package tickets will still apply and can be used. The NTCH will not refund tickets for other performances in the series.

Ticketing website: www.artsticket.com.tw
Service line: (02)33939888 (09:00am~8:00pm)